About the Nicholas Design Build Privacy Policy

The Nicholas Design Build privacy policy explains how we collect, use, and protect your personal information when you visit our website or contact us about a remodeling project. Nicholas Design Build is a premium design-build remodeling firm headquartered in Fishers, Indiana, serving homeowners throughout Hamilton County, including Carmel, Fishers, Noblesville, Westfield, Zionsville, and surrounding communities, with whole home remodels, kitchen remodels, bathroom renovations, additions, and exterior transformations.

This policy outlines what information we collect, how we use and protect that information, and what rights you have as a visitor or prospective client.

What Information We Collect

Information You Provide Directly

When you fill out a contact form, request a consultation, or reach out by phone or email, we may collect:

• Your name and the names of household members involved in a project
• Email address and phone number
• Home address or project location (for estimate purposes)
• Project description and budget range
• Any other details you choose to share

Information Collected Automatically

When you visit our website, we automatically collect certain technical data:

• IP address and approximate geographic location
• Browser type and operating system
• Pages visited, time on site, and referring URLs
• Device type (desktop, mobile, tablet)

Cookies & Tracking Technologies

We use cookies and third-party tools to understand how visitors use our site and to run advertising campaigns. These include:

• Google Analytics: website traffic and behavior analysis
• Google Ads / Google Tag Manager: ad campaign performance tracking
• Meta Pixel (Facebook/Instagram): retargeting and ad measurement

You can control or disable cookies through your browser settings at any time. For more information, visit allaboutcookies.org.

How We Use Your Information

• Respond to your inquiry and schedule consultations for remodeling projects
• Communicate with you about your project, our process, and next steps
• Improve our website and marketing based on how visitors interact with our content
• Deliver relevant advertising to homeowners in Hamilton County and surrounding areas
• Comply with legal and regulatory requirements as applicable

How We Protect Your Information

Nicholas Design Build takes the security of your personal information seriously. We use industry-standard safeguards including:

• SSL/TLS encryption on all pages of our website (look for "https" in your browser's address bar)
• Restricted access: only authorized team members can access client contact data
• Secure third-party platforms: we use vetted, reputable platforms (WordPress, Google Workspace) that maintain their own security programs
• No storage of payment card data: we do not process or store credit card information on our servers

No method of data transmission over the internet is 100% guaranteed to be secure. While we take every reasonable precaution, we cannot warrant absolute security of any information you transmit to us.

Who We Share Your Information With

We may share your information only in the following limited circumstances:

• Service providers: Trusted vendors who help us operate our website, deliver marketing, or manage communications (e.g., Google, Meta, email platform providers). These parties are bound by their own privacy and security obligations.
• Project contractors or trades: When a remodeling project is underway, relevant project details may be shared with licensed subcontractors working on your home, only as necessary.
• Legal requirements: We may disclose information if required by law, court order, or legitimate government request.
• Business transfers: In the event of a merger or acquisition, your information may be transferred to a successor entity under equivalent privacy protections.

Data Retention

We retain inquiry and contact information for up to 24 months after initial contact if no project agreement is signed. For active or completed client projects, we retain project-related information in accordance with Indiana contractor record-keeping standards and our contractual obligations.

You may request deletion of your personal information at any time. See Your Privacy Rights below for details.

Your Privacy Rights

Depending on your state of residence, you may have the following rights regarding your personal information:

To exercise any of these rights, email us at [email protected]. We will respond within the timeframe required by applicable law and may verify your identity before processing your request.

Children's Privacy

Our website is not directed to children under the age of 13, and we do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately and we will promptly delete it.

Third-Party Links

Our website may contain links to external websites, including local vendors, community organizations, or industry resources. Once you leave nicholasdesignbuild.com, we are not responsible for the privacy practices of those sites. We encourage you to review the privacy policy of any third-party site you visit.

Updates to the Nicholas Design Build Privacy Policy

We may update this Nicholas Design Build privacy policy periodically to reflect changes in our practices or applicable law. When we make material changes, we will update the "Last Updated" date at the top of this page. We encourage you to review this policy from time to time.

Nicholas Design Build Privacy Policy: Frequently Asked Questions

Common questions about how the Nicholas Design Build privacy policy protects your information.

Contact Us

Questions about this policy, your data, or your privacy rights? We're easy to reach.